Good customer service
Really miss when parts person really knew more about the parts
On the day of 4.21.17 at 2:30pm, fay. t.n. o'reillys employee who drives a black ford crown vic. with grey gt wheels. bought a car wash at PJ Express car wash. After his wash he leaves and mins. later returns and his complaint was legitimate and understanding from what had happened, after openly admitting that he had used "some kind of wax"!? on his car weeks before. My only Concern is that Your Employee displayed many changes in his behavior from being understanding to angry, multiple times. In his angry moments I was insulted when he called me a A**hole the first time, pushing on with conversation soon after I'm a D***, again trying to press on and find a best solution for us both again becoming angry,I'm a A**hole and makes the complaint that he works in customer service to, that he "isn't paid enough either"! as a 7 year manager for different car wash's around the south east I didn't mind this insult as much as the childish name calling, this insult just raises the question,is your employee truly happy at his work place and also if not, is this unhappiness the cause of these insulting and erratic changes in behavior? From every one at PJ Express Wash we hope this message finds a way to be helpful.
Great store
O Reilly Auto Parts is a US Car Repair based in Fayetteville, Tennessee. O Reilly Auto Parts is located at 1222 Huntsville Hwy, Fayetteville, TN 37334, USA.
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